Making the decision on which airport limo service or limo company to book with can be tricky. Sometimes there’s a bit of a “smoke and mirrors” show going on, pricing inconsistencies, and even dangerous business tactics that you don’t realize until it’s too late! Here are the 4 questions that you probably forgot to ask while you were researching airport limo service providers:
Your price are all inclusive?
I mean, really all inclusive. Including taxes, tolls, surcharges, fuel, early morning/off hours fees, etc. There are many companies out there that will give you their “base rate” and you think to yourself, hey that’s a great price I’ll book with them. Then when you get your receipt you come to find all these extra charges and gratuities on top of that base rate! These extra charges can add up to hundreds of dollars, so be sure to ask if the price is all inclusive of ALL charges.
Does your entire company have all the required licensing?
In select markets, not only do fleet vehicles have to be properly licensed but so do the chauffeurs. Like Sydney, NSW for example. For any pickup and drop offs here, the chauffeur and vehicle has to be RMS registered. If the company is caught servicing this area without the license, they could face hefty fines and even towing of the vehicle. What a way to start your trip? Stranded on the side of the road because the company didn’t have all required licensing! Make sure you ask about this and ask the airport limo service to provide documentation as well.
What is your contingency plan in case of breakdowns?
While most companies have many ongoing maintenance programs to keep their fleet running smoothly, being in the transportation industry you have to be prepared for vehicle breakdowns. So the question is, is your company prepared? What’s the backup plan when the vehicle scheduled to pick you up at 4 AM broke down? Are they going to be able to send another vehicle out quickly enough so that you make your flight? These are all questions you need answers to before you decide on which company to book your airport limo service with.
What am I getting for the money?
While it should be the salesperson’s responsibility to explain what type of service their company provides, you should also ask this question. What exactly am I getting for my money? Is a professional, knowledgeable, friendly chauffeur picking me up in a late model, clean, safe vehicle? Or am I getting someone comparable to that weird neighbor down the street in an old pickup truck? The pricing structure of your trips will be comparable to which level of service you’ve booked your airport limo service with.
Just keep in mind, there are so many different types of Corporate limousine services with a wide range of prices and in turn, the customer service experience. I hope this article helps you in your search for finding the best airport limo services.